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Privacy Policy

Our contact details  

​Name: Venn Health Ltd 

Address: 11 Yeo Business Park, Axehayes Farm, Clyst St Mary, Exeter, EX5 1DP

E-mail: contact@vennhealth.co.uk 

Website: www.vennhealth.co.uk

 

The type of personal information we collect,

  

We currently collect and process the following information: 

  • Your name 

  • Email address 

  • Telephone number 

  • Job title 

  • Organisation that you work for 

  • Financial information such as a credit / debit card for payment 

  • IP addresses (automatically collected) 

  • Web browser type and version (automatically collected) 

 

How we get your personal information and why we have it 

Most of the personal information we process is provided to us directly by you for one of the following reasons: 

  • To subscribe to our newsletter 

  • To submit an enquiry form from our website 

  • To purchase a resource from our website 

We use the information that you have given us in order to, 

  • Respond to your enquiry 

  • To collate the number of clients we (Venn Health) have worked with 

  • Process Payments 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:  

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting contact@vennhealth.co.uk 

(b) We have a contractual obligation. 

(c) We have a legal obligation. 

(d) We have a vital interest. 

(e) We need it to perform a public task. 

(f) We have a legitimate interest. 

 

Sharing your personal information 

Venn Health shares personal information with third-party entities to facilitate the utilisation of such information, as elucidated above.

 

For instance, Venn Health uses Mailchimp to support its email campaigns; detailed information on how Mailchimp handles Personal Information can be found at: https://mailchimp.com/legal/privacy/

 

Additionally, Google Analytics is utilised to gain insights into customer interactions with the website; further details on Google's use of Personal Information can be accessed here: https://www.google.com/intl/en/policies/privacy/

Users also have the option to opt-out of Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout

 

Furthermore, Venn Health may share Personal Information when required to comply with pertinent laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information received, or to safeguard its rights. 

 

 

How we store your personal information  

Your information is securely stored. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request that the Data be deleted.  

 

Your data protection rights 

Under data protection law, you have rights including: 

  • Your right of access - You have the right to ask us for copies of your personal information.  

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.  

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.  

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.  

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances. 

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. 

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. 

Please contact us at contact@vennhealth.co.uk if you wish to make a request. 

 

How to complain 

If you have any concerns about our use of your personal information, you can make a complaint to us at Venn Health , Address: 11 Yeo Business Park, Axehayes Farm, Clyst St Mary, Exeter, EX5 1DP

 or contact contact@vennhealth.co.uk

 

You can also complain to the ICO if you are unhappy with how we have used your data. 

The ICO’s address:             

Information Commissioner’s Office 

Wycliffe House 

Water Lane 

Wilmslow 

Cheshire 

SK9 5AF 

 

Helpline number: 0303 123 1113 

ICO website: https://www.ico.org.uk 

 

Venn Health Cookie Policy
 

What are Cookies? 

Cookies are simple text files that are stored on your computer or mobile device by a websites server. Each cookie is individual to your web browser.  It will contain anonymous information such as a unique identifier, websites domain name and digits and numbers. 

 

What type of cookies do we use? 

Necessary cookies 

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website. For example if you have registered your details through our contact form, it will recognise that you have visited our site before. 

Functionality cookies 

Functionality cookies let us operate our website in accordance with the choices you make. 

 

Analytical cookies 

These count page visits, how much time a user has spent on a website, count errors on damaged websites, as well as bounce rates and loading speeds to improve performance. 

 

Types of Cookies 

We use the following types of cookies 

Type - Necessary 

Name - ssr-caching 

What the cookie does - The ssr-caching cookie is set by WIX and indicates how a site was rendered 

 

Type – Necessary 

Name – hs 

What the cookie does - Wix platform sets this cookie for security purposes 

 

Type - Necessary 

Name - svSession 

What the cookie does - Wix platform sets this cookie to identify unique visitors and track a visitor’s session on a site 

 

Type - Necessary 

Name - XSRF-TOKEN 

What the cookie does - Wix set this cookie for security purposes. 

 

Type – Necessary 

Name – bSession 

What the cookie does - Wix set this cookie in context with load balancing to improve user experience. 

 

Type - Analytical 

Name - _ga_* 

What the cookie does - Google Analytics sets this cookie to store and count page views. 

 

Type - Analytical 

Name - _ga 

What the cookie does - Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. 

 

Type - Necessary 

Name - XSRF-TOKEN 

What the cookie does - Wix set this cookie for security purposes 

 

Type - Analytical 

Name - _wixAB3 

What the cookie does - The _wixAB3 cookie is used by the hosting provider at the start of a session. It collects information on website traffic, duration and location. 

 

Type – Necessary 

Name - fedops.logger.defaultOverrides 

What the cookie does - Wix set this cookie to measure the stability and effectiveness of the website. 

 

 

How to delete cookies 

If you want to restrict or block cookies that are set by our website, you can do so by your browser settings. 

 

Contact us 

If you have any questions about our cookie policy you can contact us at contact@vennhealth.co.uk 

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